SA
a year ago
★★★★★
May did an amazing job with my nails! Showed her pic and they came out exactly how I wanted!
Cozy Nails is a nail salon in Tappan, New York, offering manicures and nail styling at 372 Western Hwy S, Tappan, NY 10983. Clients regularly praise the meticulous, efficient work and the clean, friendly setting, noting that technicians take their time to deliver clean, polished results, including French manicures styled from inspiration photos. Appointments are recommended, and the salon welcomes clients Tuesday through Friday from 9:30 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM. The shop features a wheelchair accessible entrance, parking lot, and restroom. To book a manicure, call (845) 398-7602 and schedule your visit.
We're here whenever you need a little time for yourself, whether that's a fresh manicure, a relaxing pedicure, or a full set to switch up your look. Stop in for a quick polish change or settle in for a more leisurely appointment, and we'll walk you through the options so you get exactly what you're after. Our nail salon in Tappan is a comfortable spot to unwind while we take care of your hands and feet.
May did an amazing job with my nails! Showed her pic and they came out exactly how I wanted!
I’ve only been to Cozy Nails 3 or 4 times now, but each time has been a great experience. They work quickly, but not to the point where I feel rushed. They are very meticulous which I appreciate :) Overall a solid nail salon - would definitely recommend!
Made an appointment for my 14 year old daughter for her school dance. We were not greeted when we walked in, instead of saying hello , woman shouted , “color!” and then she pointed at the nail polish wall. We paused and showed her a PHOTO of what she wanted with long nails French manicure, black trim. She started manicure and had someone else take over, who also saw the photo , no questions of any kind about what she wanted other than gel. Was asked to pay in advance since they were closing the register before her nails were done and then proceeded to give manicure with no tips like the photo . My daughter was terrified of the angry rude woman who shouted at us when we walked in and was too scared to say anything once she realized they were not giving her tips. By the time I saw what they were doing the black tipped nail polish was on her short nails. I told her she didn’t want short nails with a black trim that looked like dirty nails and we had showed a PHOTO of nails with tips that she wanted and was told it’s too late. I asked to make an appointment the next day to fix and told no appointments were available except for one at 9:30 am on a school day . We were refused ANY money back and paid 45 to have the nail polish removed and scraped off her fingers painfully and had to make an appointment elsewhere to fix. Funny thing is I have never written a bad review anywhere . I am extremely reasonable . If we had been treated civilly and had a conversation from the beginning this never would have happened. If it was a miscommunication, and you offered to give me a partial refund or an actual appointment to fix with partial discount I would have never written this review. If you treat people poorly this is what happens. You should treat customers like human beings and have minimal communication and courtesy. We have been to a number of nail salons that have all been great! Still in shock about how they treated us.